Moovby is a peer-to-peer car sharing platform that allows drivers to rent cars from private car owners, and owners to rent out their idle cars for payment. Owners set their rental prices and earn a 80% commission from their rental revenue. We are creating the marketplace to instantly share cars. Our goal at Moovby has always been to empower people to car-share everywhere and to help put million of cars to a better use.
To join Moovby is easy! You have the option of using your Facebook account, or using your preferred email address. Once that is done, all you need to do is to put your identity, provide proof of identity and you’re good to go!
Registering as a Moovby member will only take 3 minutes and only comprises 3 steps! However, do allow up to 24 hours for our team to verify your identity before you can start renting or sharing a Vehicle.
Unlike some car-sharing platforms, Moovby is free to join. However, rates vary depending on the type of Vehicle and delivery options. Vehicles on Moovby are up to half the price of traditional car rental companies.
Yes, as long as that person meets our renter eligibility requirements. However, shared accounts are not allowed, and it’s important that you only list your own driver’s license on your Moovby account.
If you'd like to let another driver use the car during your trip:
You understand and agree that, should you let someone else operate a Car during a Rental on your account, that person has independently reviewed and meets our Eligibility Criteria. If the other driver does not meet our eligibility criteria, you may be fined.
Further, you understand and agree that you are solely responsible for any damage, loss, claims, and liability arising from actions taken by the other driver.
You can find more details on this and other renter policies.
If you allow an unauthorized driver (i.e. someone who doesn't meet our eligibility requirements) to operate a Moovby car during any trip period, you will be charged a RM250. Payment of this fine does not imply insurance coverage for the unauthorized driver.
You are responsible for returning the car with the same amount of gas it had at the start of your trip. If a car is returned with less gas than it had at the start of the trip, you will be charged for the full price of the missing gas.
Here are a couple tips that can help refueling go smoothly:
Before setting off on your trip, check if the car takes premium unleaded, regular unleaded, diesel, or electricity!
When booking your trip, it helps to allocate 15 minutes at the end to refill gas. You might not need all that time, but it's better to be safe than sorry.
Immediately inform Moovby regarding the incident. We will try our best to assist you. Any involvement of a third party/agency before us, will not be under our responsibility. However, the renter will still have to take full responsibility on the damage.
Depending on your distance and the car location. By default, car owners will be delivering the car to you if the distance is less than 3KM. We encourage users to negotiate on this matter to reach mutual agreement between car owner and renter.
Firstly, renter will submit a booking to the car owner. Car owner will receive notification (SMS and Email) and approve or reject the booking. Once approved, renter will receive notification (SMS and Email), and will have to proceed with payment. Once again, car owner will receive notification (SMS and Email) once the payment has been made and the booking is now confirmed.
We strongly suggest to use our secured fpx payment system where you will be logged into your online banking and proceed with payment from there. This is to ensure transparency and smoother transaction between car owner and renter. However, we still have the cash transaction option ready.
It is COMPULSORY for owners to install our MoovbyKit (contact us at [email protected] for enquiries). on their car in order for us to assist you in a case of theft. Otherwise, we may not be able to assist you on tracking your lost car.